Privacy Policy

Effective Date: July 31, 2026

Nova Services (“Nova Services,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request services, submit a form, communicate with us, or participate in our text messaging program.

Company Information

Nova Services
8679 Redditch Drive
Avon, Indiana 46123
United States
Phone: +1 (377) 590-3831

Information We Collect

We may collect personal information that you voluntarily provide, including:

First and last name

Telephone number

Email address

Mailing or service address

Information about the services you request

Appointment and scheduling information

Communications you send to us

Any other information you voluntarily submit

We may also automatically collect certain technical information when you use our website, including your IP address, browser type, device type, referring pages, pages visited, and general website activity.

How We Use Your Information

We may use the information we collect to:

Respond to inquiries and service requests

Schedule, confirm, and manage appointments

Provide estimates, services, and customer support

Send service-related updates and reminders

Communicate regarding your account or requested services

Send promotional communications when you have provided consent

Improve our website, services, and customer experience

Prevent fraud and protect our business

Comply with legal and regulatory requirements

SMS and Text Message Communications

If you provide your mobile telephone number and expressly consent to receive text messages from Nova Services, we may send you text messages concerning service inquiries, estimates, appointments, account updates, customer support, and promotional offers.

Message frequency may vary. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any goods or services.

You may opt out at any time by replying STOP to any text message. After opting out, you may receive one final message confirming your request. To receive assistance, reply HELP or contact Nova Services at +1 (377) 590-3831.

Carriers are not liable for delayed or undelivered messages.

SMS Consent and Mobile Information

Nova Services does not sell, rent, share, or disclose mobile telephone numbers, SMS opt-in information, or text messaging consent information to third parties or affiliates for their marketing or promotional purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers solely as necessary to support our business operations and text messaging services. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of text messaging services necessary to deliver the SMS program.

How We Share Information

We may share personal information with trusted service providers that help us operate our business, including providers that support:

Website hosting

Customer relationship management

Appointment scheduling

Payment processing

Email and text message delivery

Analytics and business administration

These providers may access personal information only as necessary to perform services on our behalf and are expected to protect it appropriately.

We may also disclose information when required by law, legal process, or government request; to enforce our agreements; to prevent fraud or unlawful activity; or to protect the rights, property, and safety of Nova Services, our customers, or others.

We do not sell personal information.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and measure the effectiveness of our communications. You may adjust your browser settings to reject cookies, although doing so may affect certain website features.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, meet legal and accounting obligations, resolve disputes, and enforce our agreements.

Your Privacy Choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

You may unsubscribe from promotional emails by using the unsubscribe link included in those emails. You may opt out of text messages by replying STOP.

To submit a privacy request, contact Nova Services at +1 (377) 590-3831 or mail your request to:

Nova Services
8679 Redditch Drive
Avon, Indiana 46123
United States

We may need to verify your identity before processing a request.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we discover that such information has been collected, we will take reasonable steps to delete it.

Third-Party Websites

Our website may contain links to third-party websites or services. Nova Services is not responsible for the privacy practices, security, or content of third parties. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Your continued use of our services following an update constitutes acknowledgment of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

Nova Services
8679 Redditch Drive
Avon, Indiana 46123
United States
Phone: +1 (377) 590-3831